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Discover lil SOLID 2.0
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Discover our range of IQOS devices

IQOS 3 DUO Bundle with accessories
Buy for 99.50 PLN
Discover lil SOLID 2.0

lil SOLID 2.0 Bundle with colored styler deco
Buy now for 59 PLN
Try IQOS for 14 days

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All you need to know
Discover the alternative to cigarettes
Learn more about the Heat-not-Burn technology
Discover science and vision behind IQOS
HEETS made for IQOS

How IQOS works
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IQOS app
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Care you can count on - IQOS 2.4 PLUS
Do you have a question regarding shipping or would you like to return your order and need guidance? Browse our FAQs to see if there’s an answer waiting for you.
Start your IQOS experience and learn how to use it.
Sometimes a quick fix is all it takes, let us help you troubleshoot your IQOS device
Does your IQOS have a broken blade? If it does, please contact our Customer Care and we will support you with this issue.
We'll cover your IQOS with a 1 year warranty.
Learn how to use, clean, and charge your IQOS, and find quick tips.
Got a question?
Find the answer in our FAQs.
Something we haven’t covered?
We are here for you from 8:00 to 22:00 (10:00 - 17:00 during holidays).
Our experts are available to help you across a variety of channels:
Visit our IQOS Facebook page and feel free to message us with any questions. We’ll get back to you in a few minutes.
Want to speak to one of our IQOS Support experts?
Call us at 801 801 501 or 22 455 14 04.