IQOS Devices
How do I store my IQOS device?
Keep IQOS away from water, direct sunlight and/or heat.
Do not leave IQOS device for extended period of time in a hot place, such as inside a car, as the battery or electronics may be damaged or significantly deteriorated.
What should I do if my IQOS device is not working?
If your IQOS device is not working, simply perform a reset.
Still no luck? Please contact one of our consultants. We are at your disposal 7 days a week from 8:00 to 22:00, also on weekends (holidays: from 10:00 to 17:00).
Facebook / Messenger - IQOS Polska
Twitter - IQOS Support Polska
Email - [email protected]
IQOS Helpline - 801 801 501 lub 22 455 14 04 (the cost of the call is compatible with your operator's rate)
Is IQOS a safe electronic device?
IQOS Holder and Pocket Charger are designed to be safe, as electronic devices, when used in accordance with the instructions in the User Guide.
They both comply with the EU consumer electronic safety requirements indicated by the “CE" (European Conformity) symbols on the packaging.
For more details refer to the User Guide.
How do I store my IQOS device?
Keep IQOS away from water, direct sunlight and/or heat.
Do not leave IQOS device for extended period of time in a hot place, such as inside a car, as the battery or electronics may be damaged or significantly deteriorated.
What should I do if my IQOS device is not working?
If your IQOS device is not working, simply perform a reset.
Still no luck? Please contact one of our consultants. We are at your disposal 7 days a week from 8:00 to 22:00, also on weekends (holidays: from 10:00 to 17:00).
Facebook / Messenger - IQOS Polska
Twitter - IQOS Support Polska
Email - [email protected]
IQOS Helpline - 801 801 501 lub 22 455 14 04 (the cost of the call is compatible with your operator's rate)
Is IQOS a safe electronic device?
IQOS Holder and Pocket Charger are designed to be safe, as electronic devices, when used in accordance with the instructions in the User Guide.
They both comply with the EU consumer electronic safety requirements indicated by the “CE" (European Conformity) symbols on the packaging.
For more details refer to the User Guide.