Care you can count on.
Welcome to myIQOS. Get all-round support you need.
Create an IQOS account, register your device, unlock your extended care and support.
Register your device, unlock your extended care and support.
How does it work? Fill in the form. Wait for a text message and confirm your data. Then choose how you want to get to know IQOS.
Get all-round support from the moment you choose IQOS.
Got a question?
Find the answer in our FAQs.
Want to chat?
We are here for you everyday from 8:00 to 22:00.
Find a store
Find a local shop with our store locator
Send us your query. We will respond within 24 hours.
Visit our IQOS Facebook page and feel free to message us with any questions. We’ll get back to you in a few minutes.