← Go Back

How to charge IQOS ILUMA? 

Ensure the optimal charging of your device 

Ensure that IQOS operates effectively by charging it on a regular basis. This way you can enjoy a tobacco experience at any time.

1. Ensure the optimal charging of your IQOS 
   Always use the official power adaptor and charging cable provided with your device for that purpose. Unofficial accessories may interrupt the charging process. Avoid charging the device with a laptop. This may also negatively impact the charging process.
2. Once your experience ends, place the Holder back in the Pocket Charger.
   Make sure that there is no residue in the Pocket Charger, such as dust or other residuals, and remove it if necessary.
   It may block the connection between the contact points of the Holder and the Pocket Charger.
3. Plug the Pocket Charger into a power outlet
   Status lights on the Pocket Charger will start pulsing when the device is charging. Remember that if the Pocket Charger’s battery is completely discharged, it may take even up to 15 minutes before the light starts glowing.
4. Make sure that the Pocket Charger is fully charged
   It takes 1 hour and 35 minutes 
   to fully charge your device.

How to check the battery level of IQOS ILUMA? 

You can do that by briefly holding and releasing the power button on your Pocket Charger.

See how to read the battery charge level. If:

1. 4 lights are glowing solid white – your IQOS is fully charged.
2. 3 lights are glowing solid white – your device is 50% - 75% charged.
3. 2 lights are glowing solid white – your IQOS is 25% - 50% charged.
4. 1 light is glowing solid white– the battery charge level of your device dropped below 25%.
5. Did the light start flashing yellow? 
   Your IQOS needs to be charged again.

You can learn more about the meaning of status lights on your device here.

Do you want to ensure two consecutive experiences with your IQOS ILUMA without a break to charge your device? Two round lights on the Pocket Charger should be glowing solid white.

Is only one white light glowing? 
This means that you can use your IQOS ILUMA only once and after that you will have to place the Holder inside the Pocket Charger to be fully charged.

Do you have any more questions? 
Is your IQOS ILUMA not charging as it should?
Go to our Online Diagnostic Tool.
We will figure out what is happening and recommend an effective solution.