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Discover IQOS

Close up of a woman holding a brilliant gold IQOS 3 DUO charger Close up of a woman holding a brilliant gold IQOS 3 DUO charger

WELCOME TO A SMOKE FREE FUTURE

Join millions of adult smokers who have switched from cigarettes to IQOS smoke-free alternatives.

IQOS 3 DUO charger next to book and glasses

No burning, no smoke.
Unlike cigarettes, IQOS doesn’t burn tobacco but heats it. That’s why there is no smoke and less smell.

IQOS 3 DUO and charger on table alongside red headphones
IQOS 3 DUO holder and charger next to book against red background

The taste of real tobacco.
Heated tobacco devices use carefully selected and processed tobacco to ensure an even heat that delivers tobacco taste and satisfaction comparable to cigarettes..

IQOS 3 DUO charger next to book and glasses

The taste of real tobacco.
Heated tobacco devices use carefully selected and processed tobacco to ensure an even heat that delivers tobacco taste and satisfaction comparable to cigarettes..

No burning, no smoke.
Unlike cigarettes, IQOS doesn’t burn tobacco but heats it. That’s why there is no smoke and less smell.

IQOS 3 DUO and charger on table alongside red headphones
IQOS 3 DUO holder and charger next to book against red background

Discover the difference

With IQOS, you get an alternative to cigarettes that delivers taste and satisfaction without fire or ash.

Discover the difference

Heated tobacco

Want to know more about IQOS heat-not-burn technology?

Heated tobacco

Want to know more about IQOS heat-not-burn technology?

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More to discover
with myIQOS

Care you can count on.

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Get all-round support you need

First steps with IQOS, How to use IQOS, Troubleshooting.

Troubleshooting

Online troubleshooting tools for you to fast-track fixing your device to: Let us help you troubleshoot your IQOS device.

Online guidance

How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

Want to chat?

Our experts are available to help you.

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Store locator

Find a local IQOS shop with our store locator

Customer service by phone icon

Phone

Want to speak to one of our IQOS Support experts?
Call us at 801 801 501 or 22 455 14 04.

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Email

Send us your query. We will respond within 24 hours.

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Facebook

Visit our IQOS Facebook page and feel free to message us with any questions. We’ll get back to you in a few minutes.