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Support you can count on

Not sure IQOS is for you? Try for 14 days.

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Do you have a question regarding shipping or would you like to return your order and need guidance? Browse our FAQs to see if there’s an answer waiting for you.

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Learn how to use, clean and charge your IQOS and find quick tips.

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We'll cover your IQOS with a 1 year warranty.

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Visit our IQOS store and get a full professional maintenance for your device. Free complete service of your device, especially for you.

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Sometimes a quick fix is all it takes, let us help you troubleshoot your IQOS device.

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Download the IQOS app to unlock the possibilities of your device.

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