New generation of IQOS. For use with TEREA sticks.
Make your device stand out
Discover our offer
New generation of IQOS. For use with TEREA sticks.
Simple to use. For use with Fiit sticks.
Make your device stand out

Hundreds of combinations
Discover accessories for IQOS ILUMA

Exchange programme
More details
All you need to know
Discover the alternative to cigarettes
TEREA made for IQOS ILUMA
Discover science and vision behind IQOS

Choose your IQOS ILUMA
Discover all
See if it is for you
Your first steps with IQOS ILUMA
- Before first use, fully charge your device with Power Adaptor and Charging Cable (approximately 135 minutes). Tap the button on your IQOS ILUMA Pocket Charger to check your battery level. If the level is low, then charge the Pocket Charger with the manufacturer-approved power adaptor.
- By pressing the button at the top of your Pocket Charger for four seconds you can turn the device ON/OFF. Then check the status lights on your IQOS ILUMA Holder to see how many experiences you have. Two lights mean it’s fully charged (ready for two uses). One light means it’s ready for one use. No lights mean the Holder needs to be charged in the Pocket Charger.
- Gently insert a TEREA stick as seen in the video. The Autostart is activated upon insertion of the TEREA stick. If the Autostart is disabled, you can press d the button on the Holder to start the experience. One vibration and lights pulsing slowly means it’s heating up the TEREA stick. Two vibrations and light(s) ON means it is ready for use.
- When you feel another two vibrations, your IQOS time is nearly up (30 sec or 2 puffs remaining). Simply remove the TEREA stick and remember to use a new stick for your next experience. Remember that one light means you only have one experience left, so you'll need to charge the Holder in the Pocket Charger after your next experience.
- When your Holder is in the Pocket Charger there are two round lights that indicate the status of the Holder. When the round lights are pulsing white, this means the Holder is getting charged. One or two solid round lights on the Pocket Charger indicates how many experiences you have readily available.
- Tap the button on your IQOS ILUMA Pocket Charger to check its battery level. If the bottom of the light strip flashes yellow 3 times this means the battery is low on charge. Charge the Pocket Charger with the manufacturer-approved power adaptor. Please note that it can take up to 20 minutes to have a light pattern if it was deeply discharged. When the status bar is fully lit up, your device is fully charged and can be used up to 20 experiences.
- Check the status lights on your IQOS ILUMA Holder. Two round lights mean your Holder is fully charged and ready for two uses. One light means you only have one use left. If the lower light blinks yellow 3 times this indicates, you need to recharge your Holder.
- Remove the TEREA stick and insert the Holder in the Pocket Charger. The two round lights on the Pocket Charger will indicate how the Holder is charging and remain on when you have one or two uses available.
Autostart
Your IQOS ILUMA Holder starts preheating automatically after you insert a TEREA stick. This feature is available by default and can be disabled through the IQOS app.
Lift up
By lifting up the Holder when you are not in an experience it will show how many uses are left, by displaying one or two lights.
Double tap
Simply double tap your Holder during the use and the holder will vibrate to indicate how much of the experience is left:
3 vibrations: 75-50%
2 vibrations: 50-25%
1 vibration: < 25%
IQOS ILUMA usage tips

Inserting TEREA sticks
Make sure you only use TEREA sticks with your IQOS ILUMA. They are single use so ensure you do not reinsert a used one.

Keeping battery power
Charging your IQOS ILUMA Pocket Charger on a daily basis is the best way to ensure you can always enjoy your IQOS. Always charge the Pocket Charger with the manufacturer-approved power adaptor.

IQOS app
You can customise your experience with the IQOS app. Get notifications, tips and tutorials too.
Do not use IQOS ILUMA and TEREA sticks with previous IQOS generations, as this may cause damage to your device.Do not ingest or disassemble TEREA sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.

Our IQOS ILUMA User Guide will let you deep dive into how your device works and how to use it.
Troubleshoot your IQOS ILUMA
There are several ways you can reach us.

Phone
Call 801 801 501 or 22 455 14 04. The cost of the call is in line with your operator's rate.

Send us your query. We will respond within 24 hours. Email us.

Visit our IQOS Facebook page and feel free to message us with any questions. We’ll get back to you in a few minutes. Our Facebook Page
Stay in touch with us on Twitter. Get in touch with IQOS Support on Twitter. Tweet us