IQOS FAQs - Common Questions & Answers

Products

Limited edition

Meet IQOS ILUMA Stardrift edition

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

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IQOS ILUMA series from 79 PLN

New generation of IQOS. For use with TEREA sticks.

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

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lil SOLID Ez for 49 PLN

Simple to use. For use with Fiit sticks.

lil-soild

Discover lil SOLID 2.0

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Accessories

Make your device stand out

IQOS ILUMA

Accessories for IQOS ILUMA

IQOS_ILUMA_PDP_Mid_Product_ConfigureAndBuy_Device_MossGreen_Grid1_Global_Desktop_2x

IQOS ORIGINALS DUO

Accessories for IQOS ORIGINALS DUO & 3 DUO

IQOS Originals Duo heated tobacco device (holder and pocket charger) in silver color.

lil SOLID

Accessories for lil SOLID

Blue lil SOLID Ez device

See all

An IQOS ILUMA PRIME Pocket Charger and Holder.

Hundreds of combinations

Discover accessories for IQOS ILUMA

Tobacco sticks

TEREA for IQOS ILUMA

HEETS for IQOS

Fiit for lil SOLID

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

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See all devices

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

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Compare

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

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Check

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

Log in for more

Check

What is IQOS?

Discover IQOS

Discover the alternative to cigarettes

IQOS ILUMA_Subnav_desktop_0.jpg (

Tobacco sticks

What should you know

About tobacco sticks

Tobacco sticks made for our devices

IQOS ILUMA_Subnav_desktop_0.jpg (

Tobacco sticks

What should you know

SMARTCORE INDUCTION SYSTEM

Cutting-edge technology for heating tobacco

IQOS ILUMA_Subnav_desktop_0.jpg (

Tobacco sticks

What should you know

Science and Vision

Discover science and vision behind IQOS

IQOS ILUMA_Subnav_desktop_0.jpg (

Tobacco sticks

What should you know

IQOS ILUMA_Subnav_desktop_0.jpg (

What should you know

Special Offers

Try

Important information

Support

IQOS Support

People comparing mobile phones.

Your first steps with IQOS ILUMA

lil SOLID Support

People comparing mobile phones.

Your first steps with IQOS ILUMA

Shipping & Returns

People comparing mobile phones.

Your first steps with IQOS ILUMA

Self-diagnostic tool

People comparing mobile phones.

Your first steps with IQOS ILUMA

FAQ

People comparing mobile phones.

Your first steps with IQOS ILUMA

Contact Us

People comparing mobile phones.

Your first steps with IQOS ILUMA

People comparing mobile phones.

Your first steps with IQOS ILUMA

Find a store

Products

Discover our offer

Products

Limited edition

Meet IQOS ILUMA Stardrift edition

IQOS ILUMA series from 79 PLN

New generation of IQOS. For use with TEREA sticks.

lil SOLID Ez for 49 PLN

Simple to use. For use with Fiit sticks.

Accessories

Make your device stand out

Accessories

IQOS ILUMA

Accessories for IQOS ILUMA

IQOS_ILUMA_PDP_Mid_Product_ConfigureAndBuy_Device_MossGreen_Grid1_Global_Desktop_2x

IQOS ORIGINALS DUO

Accessories for IQOS ORIGINALS DUO & 3 DUO

IQOS Originals Duo heated tobacco device (holder and pocket charger) in silver color.

lil SOLID

Accessories for lil SOLID

Blue lil SOLID Ez device

See all

An IQOS ILUMA PRIME Pocket Charger and Holder.

Hundreds of combinations

Discover accessories for IQOS ILUMA

Tobacco sticks

Tobacco sticks

TEREA for IQOS ILUMA

HEETS for IQOS

Fiit for lil SOLID

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

Log in for more

Check

See all devices

Compare

IQOS ILUMA I IQOS ILUMA PRIME obok napisu "Oferty Specjalne"

Log in for more

Check

What is IQOS?

All you need to know

What is IQOS?

Discover IQOS

Discover the alternative to cigarettes

About tobacco sticks

Tobacco sticks made for our devices

SMARTCORE INDUCTION SYSTEM

Cutting-edge technology for heating tobacco

Science and Vision

Discover science and vision behind IQOS

IQOS ILUMA_Subnav_desktop_0.jpg (

Tobacco sticks

What should you know

Special Offers

Log in for more

Try

Important information

Support

Support

IQOS Support

lil SOLID Support

Shipping & Returns

Self-diagnostic tool

FAQ

Contact Us

People comparing mobile phones.

How it works?

Your first steps with IQOS ILUMA

Find a store

Language English

Frequenty Asked Questions