Welcome to IQOS Care
Got a question?
Find the answer in our FAQs.
Something we haven’t covered?
We are here for you from 8:00 to 22:00 (10:00 - 17:00 during holidays).
Our experts are available to help you across a variety of channels:
Talk to one of our IQOS experts live. We will respond within a few minutes.
Visit our IQOS Facebook page and feel free to message us with any questions. We’ll get back to you in a few minutes.
Get in touch with IQOS Support on Twitter.
Send us your query. We will respond within 24 hours.